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Guide

How an AI agent qualifies a real-estate lead

A new property enquiry is a phone call or a WhatsApp message away from a broker. This guide shows what the AI phone agent asks, and what your broker and CRM receive at the end of the call.

What the agent asks

The agent starts from the enquiry the lead already sent, then asks one question at a time, in the language the lead chose. It covers the same points a broker would:

  • Whether the property is for investment, personal use or both.
  • The budget the lead has in mind.
  • When they want to move in.
  • Whether they want a callback, a viewing or to speak with a broker straight away.

What reaches your CRM

At the end of the call, the answers are written as one structured record. The fields below are the ones in the sample record on our product page. Your setup may capture a different set, so check it before you rely on any single field.

Lead status
Hot, warm, long-term or not qualified
Buying for
Investment, personal use or mixed
Budget
A budget band, for example AED 2M to 2.5M
Move-in timeline
For example, within 3 months
Golden Visa
Whether the budget is above the Golden Visa threshold
Call language
English, Arabic, Hindi or Russian
Next step
A callback, a viewing (with a time) or a broker handoff

What the agent does not do

  • It does not call outside UAE TDRA calling hours.
  • It does not call leads who have not contacted you first.
  • Our AI assistant says it is an AI when it first replies on WhatsApp.

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